Queensland frog Salon Coaching Squad
Emma Francis is someone who has never settled for second best and never does things by half! She has built a reputation as someone who “gets things done and gets results…..fast!”
Her wealth of experience covers management, marketing and customer service roles across a diverse range of industries including large retail, skin care, natural resources and healthcare. Emma’s attitude and experience means her Clients get advice and coaching that gets them results much faster!
With over 16 years of extensive experience in beauty therapy, salon management and national operations she developed not only a special skill set for solving the business challenges Salons face but also a passion for helping the people she works with. “I know how much blood, sweat, tears, money and time Owners put in to make their Salons work and how often they struggle. My passion is to make Owning a Salon a whole lot easier and more profitable for the people I work with, no excuses.”
An example of her ability to turn businesses that are struggling into ones that thrive. In 2005 she was recruited to take on the role of National Operations Manager for Nirvana Body Clinic and Day Spa group. Within 6 months Emma doubled the clientele and massively increased revenue. While she was driving Client and revenue growth she also set up and established new sites, introduced simple management systems, along with staff and management training.
She believes that the key to her success in helping people to achieve their real potential is by unlocking their passion and personal confidence as well as constantly challenging them to raise their standards. In short breaking through the “blocks” that hold people back. Emma also believes to be successful that consistent, exceptional quality service is paramount, its free and anyone can do it. Hard work, a good attitude, belief and courage will get you to your goal.
Her Clients find (often for the first time!) that setting goals needn’t be daunting, in fact it can be exciting and even more fun to achieve.
“If what you’re doing isn’t working, if you’ve tried everything, if you don’t know what’s going wrong, if you don’t know where to start, if you think you’re ready to take your business to the next level, you have my personal promise that I will definitely help you to get there….faster.”